Policies

International Shipping:

We offer shipping of our specialty coffee to foreign countries, so you can enjoy it no matter where you are.

Shipping costs and delivery times may vary depending on the destination country. When making a purchase, we will provide you with all the necessary information to select the shipping option that best suits your needs.

Please note that there may be customs restrictions and specific regulations in your country of residence. It is the buyer's responsibility to ensure compliance with all local regulations related to the import of food products.

Payments and Currencies:

We accept online payments through secure and reliable methods, such as credit cards and online payment systems.

Our prices are in the local currency corresponding to the location of the farm. When making a purchase from another country, the prevailing exchange rates at the time of the transaction will apply. Please note that your bank or financial service provider may apply additional fees for foreign currency transactions.

Returns and Refunds:

We value customer satisfaction and strive to offer the highest quality products. If you are not satisfied with your purchase for any reason, please contact us within 7 days of receiving the product so that we can resolve the issue.

Returns and refunds are subject to certain conditions. We kindly ask you to return the product in its original condition and provide us with detailed information about the reason for the return.

The return shipping costs will be borne by the buyer, unless an error has been made on our part.

Quality and Freshness:

We are committed to offering the highest quality coffee and guarantee that all our products are fresh.

We specialize in the sale of green coffee beans. Furthermore, we provide premium green coffee beans from our selected harvests.

We recommend consuming our green coffee beans within one year from the milled date to enjoy their optimal flavor and aroma. We will provide you with information about the milled date of each batch we ship.